Terms & Conditions
It is the responsibility of the buyer to provide the correct delivery information. Due to the nature of the products being delivered, it is essential that a signature is provided upon receipt of the goods. We regret that we are unable to leave goods unattended without a signature. Failure to adhere to these conditions may result in an additional delivery charge if redelivery has to be arranged. We reserve the right to cancel an order if the item cannot be delivered. Refunds will be provided minus carriage costs.
None of the products sold by Fasttrackchemicals are intended for human or animal consumption unless otherwiseclearly stated, and are not for use in the preparation of medicine or food without prior approval. Due to the nature of our products we work with authorities including the Police, the Home Office and HM Customs and Excise to restrict chemicals wherever necessary. If we have any suspicion that a customer,be they commercial or private, may be using our products for illicit purposeswe will report all instances to the relevant authority.
It is the responsibility of the customer to request any MSDS (material saftey data sheet) on any products purchased online.
All information contained within our literature both online and offline (this includes, but is not limited to prices, product specifications, stock levels and delivery estimations) are subject to alteration without notice. At our discretion any substantial changes, such as price increase or change in product specifications, will be notified before dispatch.
Any advice or recommendation given by the seller, its employees or its agents relating to the use of the goods is supplied in good faith, but it is for the buyer to satisfy himself as to the suitability of the goods for his own particular purpose. The goods are sold under the condition that liability for any personal injury or damage whatsoever to any property, real or personal, arising from the handling or use will in all cases remain with the handler or user. Purchases are made on condition that all substances will be handled in a safe manner by competent persons.
Fasttrackchemicals holds no responsibility for the applications of our products once they have left our premises. Fasttrackchemicals uses third party couriers to distribute our products. Whilst we do our up most to ensure goods are delivered on time, we cannot hold any responsibility for goods once they have been dispatched.
The buyer shall acknowledge receipt of the goods by signing the delivery note on which the buyer may state the particulars of obvious loss, damage or shortage. Formal notice of loss, damage or shortage
of goods shall be made by the buyer in writing by post direct to the seller within three days and no claims will be entertained unless this condition has been met.
The liability of the seller for breach of this warrant or for any claim based on any defect in the goods supplied shall not exceed replacement of the goods shown to be defective or, inthe seller's opinion, reimbursement of the price received for the goods.
On discovering any defect in the goods, the buyer shall give immediate notice to the seller to enable the complaint to be investigated and no liability shall attach to the seller unless and until this procedure has been carried out.
Pictures shown on our website may differ from the actual product or packaging shown in images and we reserve the right to substitute a product or its packaging for a suitable alternative.